# Welcome to Chatlyst

### AI-Powered Customer Service Automation <a href="#ai-powered-customer-service-automation" id="ai-powered-customer-service-automation"></a>

Chatlyst is a production-ready AI platform that transforms how businesses handle customer inquiries. By unifying multiple communication channels into one intelligent workspace, it automates 95% of customer inquiries while continuously improving through user feedback.

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### Start here

Read [Onboarding Guide](/chatlyst-user-guide/onboarding-guide.md) end-to-end. It is the source of truth for onboarding.

### What matters most

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-rocket-launch" style="color:$primary;">:rocket-launch:</i></h4></td><td><h4>Getting started</h4></td><td>Create your Chatlyst account and company workspace first—this is where your team, settings, widgets, Business Knowledge, and conversations will live.</td><td><a href="/pages/ziDbCvWoiyiO5q7Zu6Lf">/pages/ziDbCvWoiyiO5q7Zu6Lf</a></td></tr><tr><td><h4><i class="fa-book-blank" style="color:$primary;">:book-blank:</i></h4></td><td><h4>Upload Business Knowledge</h4></td><td>Your bot is only as accurate as the documents you provide. Start with the two must-have documents and keep them current.</td><td><a href="/pages/dIIjyC1LLAnItSOga0BJ">/pages/dIIjyC1LLAnItSOga0BJ</a></td></tr><tr><td><h4><i class="fa-robot" style="color:$primary;">:robot:</i></h4></td><td><h4>Train &#x26; Test before going live</h4></td><td>Use Train &#x26; Test to validate accuracy, tone, and edge cases without impacting production.</td><td><a href="/pages/a97VyVUHQQVV3KG5jqX4">/pages/a97VyVUHQQVV3KG5jqX4</a></td></tr><tr><td><h4><i class="fa-arrow-up-to-bracket" style="color:$primary;">:arrow-up-to-bracket:</i></h4></td><td><h4>Connect an inbound channel and launch a widget</h4></td><td>For most teams, start with Website Embed so you can go live quickly and iterate.</td><td><a href="/pages/ySbu5qR4cViOwOpXBN4K">/pages/ySbu5qR4cViOwOpXBN4K</a></td></tr><tr><td><h4><i class="fa-message" style="color:$primary;">:message:</i></h4></td><td><h4>Run daily chat operations</h4></td><td>Monitor conversations, use filters to stay organized, and step in when escalation or human handling is required.</td><td><a href="/pages/aixMDgU35QopaAnhoJ5r">/pages/aixMDgU35QopaAnhoJ5r</a></td></tr><tr><td><h4><i class="fa-lightbulb-dollar" style="color:$primary;">:lightbulb-dollar:</i></h4></td><td><h4>Keep credits healthy</h4></td><td>Make sure both KC Bot and AI response credits are sufficient to avoid interruptions.</td><td><a href="/pages/m30EwU8oPaCxMHPrhtQ0">/pages/m30EwU8oPaCxMHPrhtQ0</a></td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://chatlyst.gitbook.io/chatlyst-user-guide/welcome-to-chatlyst.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.