# Thread List

## Thread List Functions

Thread List functions help users quickly locate, filter, and review conversations without losing context.

### Find a Conversation

1. Select the search bar.
2. Enter keywords to locate a specific conversation.

{% hint style="info" %}
The search bar helps locate specific conversations by keyword.

<img src="/files/Z1T82bYwbGxq2kuDSGml" alt="" data-size="original">
{% endhint %}

### Filters

Use labels and status filters to focus on the conversations that need attention.

#### Conversation Labels

[Conversation Labels](broken://pages/Y1Yx6TPkYbFC0GcGmnjX#conversation-labels) group threads into high-level categories.

{% hint style="info" %}
Conversation Labels let users switch between categories to review the right set of conversations.

<img src="/files/tPeuUYy3lYppqx4E5Cml" alt="" data-size="original">
{% endhint %}

#### Status Filters

Status filters narrow conversations by [status](broken://pages/Y1Yx6TPkYbFC0GcGmnjX#conversation-statuses).

{% hint style="info" %}
Status filters narrow the thread list so it only shows the statuses that need attention.

<img src="/files/3TONpiV2mXVykF5NFjJE" alt="" data-size="original">
{% endhint %}

### Date Range

Date Range limits the thread list to a specific time period (day, week, or custom dates).

<div data-with-frame="true"><img src="/files/7cf4619efb574a08147429ac10ce4f2268c0e99f" alt=""></div>

Select a date range using either:

* The calendar view (for exact start and end dates)
* Preset ranges on the left (for common time periods)

<div align="center" data-with-frame="true"><img src="/files/a19afe47dbb9ccd2c2b55b57738f800b90500b9c" alt="" width="375"></div>

Remove the Date Range filter when it is no longer needed. The filter stays active until it is turned off, which can make it look like conversations are missing later.

<div data-with-frame="true"><img src="/files/0e141f711bac3db99e338c79320f1eafd3964c64" alt=""></div>

***

## Open and Review a conversation

1. Select a conversation in the Thread List.
2. Review the full message history in the Conversation Panel.
3. Reply directly in the selected thread if needed.

In the Thread List, key details are visible at a glance, including:

* Time of the most recent response
* Current conversation status

{% hint style="info" %}
Conversation priority in the Thread List follows this order (highest to lowest): Pending 1st Response > Previously Snoozed > Pending Response > Open > Bot Handling > Snoozed > Closed.
{% endhint %}

<div data-with-frame="true"><figure><img src="/files/nwCuBQ8T4lo9YaPmz3f8" alt=""><figcaption></figcaption></figure></div>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://chatlyst.gitbook.io/chatlyst-user-guide/chat/thread-list.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.