# Conversation Panel

n addition to reading the conversation history, the Conversation Panel lets a team member join the thread as a live agent and take action based on the current status. After joining, the live agent can review the full message history, respond directly in the thread, and use the available quick actions that match the current status. Training feedback can also be submitted on both bot and agent responses.

### Confirm the Conversation Status

Conversation Status appears in the top-right corner of the Conversation Panel.

<div data-with-frame="true"><img src="/files/a12c1337f6417f2f8f2795f01c83790a4fb1a471" alt=""></div>

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### Use Additional Options

Additional Options provides quick access to key actions, such as Pin, Snooze, Unsnooze, Hand Back to AI, and Close. Follow more on [Additional Options by status](broken://pages/2mMrUVGq5MogjWI1ZhS2).

{% hint style="info" %}
Additional Options appears in the top-right corner of the Conversation Panel.

<img src="/files/tqNX4rfHbFFqUe4nV9aL" alt="" data-size="original">
{% endhint %}

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### Provide Training Feedback

Provide training feedback on bot and agent responses in context. Training feedback can be submitted using the same workflow as the [Train & Test bot](/chatlyst-user-guide/train-and-test-bot/train-and-test-bot.md).

<div data-with-frame="true"><img src="/files/800f56a84b8240db5b966718bd97f29b3c9a0511" alt=""></div>

&#x20;The Provide Training Feedback window appears after negative feedback is submitted.

<div align="center" data-with-frame="true"><figure><img src="/files/FxJwGKjhQF5jdwpTLnm1" alt="" width="359"><figcaption></figcaption></figure></div>

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### Join a Conversation

The Input Field lets a live agent join a conversation when the status is Bot Handling.

After joining:

* The conversation status updates to Pending 1st Response
* The agent can review the existing message history
* The agent can reply using the Input Field

![](/files/7e6be9be8f64153de2423bdb38177bd8080e9b04) ![](/files/b0d99c1446e64227ff6029d6ac5def8d937c2dc9)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://chatlyst.gitbook.io/chatlyst-user-guide/chat/conversation-panel.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.